If you've been involved in an incident that may result in a claim, contact us as soon as possible.

We promise to be better

Our commitment
When you make a claim, we will:

• Contact you within 24 hours
• Deal with your claim fairly, honestly and competently
• Keep you informed throughout the process

Claims Service Guarantee
If the unexpected happens, you can call us 24/7:  within 30 minutes, we’ll launch the process of getting you back to normal – or we’ll write you a cheque for the amount of your annual premium, up to a maximum of $1,000*. 

We Believe You!

By default, we’re on your side. In the event of a car insurance claim, “We’ll take your word for it” – really! Based on your description of the accident, our claims representative will confirm deductible and claim details and start the settlement process right away – without waiting for any police or third-party reports.